Refund policy

In short: you have 30 days from delivery to request a return for a full refund. Email your order number to info@stillhush.com and we send the instructions.

You have 30 days from the day your order is delivered to try DialFit and decide. Wear it on the stairs, on a long walk and through a full day first.

How to start a return

Email us with your order number. We reply with return instructions and the return address. Please wait for that email before sending anything back, so we can match the package to your order.

Refunds

Once your return reaches us, we refund the product price to your original payment method within 10 business days. Return shipping is paid by the customer unless the return is due to our error.

Damaged or wrong items

If your order arrives damaged, defective, or is not what you ordered, email us with photos as soon as you can and we will replace it or refund what you paid, including shipping.

Not covered

Returns requested after the 30-day window. If an item comes back damaged beyond normal wear from trying it, we may reduce the refund by the loss in value.